Profile

Experience

November 2023 - Present
Site Reliability Engineer (SRE)
Aion Digital
  • Ensure the reliability and efficiency of complex systems as a Site Reliability Engineer (SRE).
  • Collaborate with development and QA teams for testing and bug fixes.
  • Utilize Bash scripting for automation, process optimization, and creating scripts for repetitive tasks to simplify operations.
  • Implement robust monitoring systems and respond to incidents promptly.
  • Communicate effectively and collaborate across teams.
March 2022 - November 2023
Application Support Specialist
Planet Beyond Pvt. Ltd.
  • Coordinated with cross-functional teams to achieve objectives.
  • Addressed L2 issues, trained L1 support, and provided 24/7 technical assistance.
  • Deployed services in staging and production environments, ensuring max uptime.
  • Built and maintained CI/CD pipelines for automated deployments.
  • Managed and deployed containerized applications on Kubernetes clusters for scalable services.
  • Monitored and maintained 100+ Linux servers to prevent disruptions.
  • Utilized SQL to extract and transform data for business teams.
  • Conducted R&D to improve services, tools, and DevOps processes, enhancing overall efficiency.
December 2021 - February 2022
IT Support Officer
Planet Beyond Pvt. Ltd.
  • Provided 24/7 technical support for Value-Added Services (VAS) to major Telcos.
  • Collaborated with clients and teams to extract performance statistics and resolve runtime issues.
  • Leveraged Linux and MySQL expertise to extract logs and troubleshoot complex technical problems.
  • Ensured live services ran smoothly, adhering to SLAs and resolving customer complaints.
  • Conducted daily system health checks and proactive monitoring using Nagios and Cacti.
  • Managed customer inquiries and supported Telenor relationship executives.
  • Processed Service Identification Codes (SIDs) and routed requests to other mobile operators as needed.
April 2021 - December 2021
Instructor - Web Development
ARID Agriculture University - Prime Minister's Hunarmand Pakistan (Kamyab Jawan Program)

As part of the Prime Minister's Hunarmand Pakistan (Kamyab Jawan Program), I contributed to skill development by teaching the following:

    • Delivered comprehensive training in web development technologies:
      • HTML, CSS, JavaScript: Fundamentals of web design and client-side programming.
      • PHP and MySQL: Server-side scripting and database management for dynamic websites.
    • Guided students in building responsive websites and applications using WordPress.
    • Taught freelancing techniques for platforms like Upwork and Fiverr, enabling students to monetize their skills.
    • Focused on practical, hands-on projects to ensure understanding and industry readiness.
    • Provided mentorship to help students develop problem-solving skills and build professional portfolios.
    • Promoted a positive learning environment to encourage active participation and collaboration.

Education

2017 - 2020
MS in Systems Engineering
National University Of Sciences and Technology (NUST), Islamabad

  • Systems Engineering is an interdisciplinary field combining engineering and management to design, analyze, and manage complex systems. During my MS, I gained expertise in:

    • Core Courses:

      • Principles of Systems Engineering: Frameworks for system design and lifecycle management.
      • Systems Engineering Project Management: Effective planning and execution of complex projects.

    • Technical Courses:

      • Human-Computer Interaction (HCI): Designing user-friendly interfaces.
      • Applied Machine Learning: Implementing predictive models and intelligent systems.
      • Computer Networks: Understanding secure and efficient communication protocols.
      • Digital Communication: Exploring signal processing and data transmission.
      • Virtual Reality: Developing immersive applications and technologies.

    This program enhanced my ability to solve engineering challenges and manage system complexities effectively.

2012 - 2016
B.Sc in Electrical Engineering
Federal Urdu University of Arts, Sciences & Technology, Islamabad

I hold a Bachelor of Science degree in Electrical Engineering, which provided me with a strong foundation in the principles and applications of electrical and electronic systems.

  • Circuit Analysis and Design: Understanding electrical circuits and systems.
  • Power Systems: Principles of power generation, transmission, and distribution.
  • Control Systems: Techniques for automation and system stability.
  • Electronics: Design and implementation of analog and digital circuits.
  • Signal Processing: Analysis and manipulation of signals for various applications.
  • Embedded Systems: Programming and interfacing with hardware.
  • Communication Systems: Fundamentals of wired and wireless communication.

This program equipped me with analytical and problem-solving skills to address challenges in modern engineering and technology.